Frequently Asked Questions (FAQs)

Yes, all our products are verified Non-GMO by the Non-GMO Project.

Yes, all our products are FDA approved Gluten-Free!

Yes! All our products made with oats are Certified Gluten-Free and made with Purity Protocol grown oats.

Yes, all Elmhurst products are dairy-free.

Yes, all our products are verified vegan by the American Vegetarian Association.

We aren't certified organic, but take great care when it comes to our sourcing and selecting our ingredients. All our products are 100% Plant-Based, Non-GMO, Vegan, Gluten-Free, Kosher, and contain no artificial ingredients. All our products made with oats are also Certified Glyphosate Residue-Free by The Detox Project.

All of our products containing oats are Certified Glyphosate Residue Free by The Detox Project and are made with Purity Protocol grown oats.
This not only helps to best ensure the oats are gluten-free, it also means that the farmers are not allowed to treat the crops with Glyphosate and both the crops & fields are subject to testing for it.

Yes we do! To make sure we’re including as much of the natural nutrients as possible we start with unshelled whole nuts, skins and all, to make our products.

The main reason is that our unique HydroRelease™ Method already helps to make the nutrients and micronutrients from the raw nuts, grains, and seeds we use more readily available and easily digestible

They are not. Our products go through a very brief sterilization process (UHT) where they are exposed to heat for a few seconds. This doesn’t affect the nutrients in any significant way and helps make it possible for them to have a longer shelf-life without any added preservatives.

We use different blends of natural flavors in certain Elmhurst products. All the natural flavors we use are 100% plant-based and derived from natural ingredients like spices, fruits, vegetables, herbs, and other plant materials. They’re also all recognized as safe by the FDA and are verified Vegan, Non-GMO, Gluten-Free, and Kosher.

No - the Salt listed in the ingredients of our products is non-iodized high grade vacuum evaporated salt - aka table salt.
In some of our products we also use Himalayan Salt. This salt is found naturally inside of the Himalayan Mountains and we’ve confirmed with our supplier that is doesn’t contain any known allergens, including the crustacean shellfish allergen.

Almonds – California
Walnuts – California
Hazelnuts – Oregon
Cashews – Brazil
Oats – Canada
Hemp – North America

Yes, we want to be transparent so that our products are processed in the same facility on shared equipment. We have strict processes in place including testing and thorough cleaning between batches, however if your allergy is highly sensitive, we still recommend checking with your doctor or allergen specialist first to be safe.

Nope! If the carton or bottle is unopened, you can store any of our products at room temperature until you’re ready to enjoy up until the date stamped on the package! After opening, keep refrigerated and use within 7-10 days.
If you purchased it refrigerated from the store, it’s still the exact same product and doesn't actually need to be kept refrigerated until it’s open so you can go ahead and store extras in the pantry!

Unopened, our products can be enjoyed until the date stamped on the package. This will vary for each variety but is usually up to 180 days (or sometimes longer) from when the batch was made. When you order with us at elmhurst1925.com, you’ll always have at least 30 days from when you order to enjoy, unless otherwise noted. After opening, store in the fridge and use within 7-10 days.

No preservatives here! All Elmhurst products are packed and sealed in a sterile, airless environment (AKA aseptically packed) so if kept sealed they can last much longer without additives even at room temperature. But, once opened you’ll need to refrigerate and use within 7-10 days.

We don't recommend it and strongly suggest using them by the best by date if unopened or within about 7-10 days after opening. Freezing our products affects the natural fats and proteins in them, basically meaning that when you thaw them they won't come back together into the creamy plant milk you started with.

Because we don’t use gums or emulsifiers, some separation is natural (think like orange juice) especially if the product has been sitting for a little bit. Simply give it a good shake and it should come back together.
Pro-Tip: If you’re opening a new carton for the first time, we recommend opening it and then closing it back up first. This breaks the seal and makes it easier to get a good shake!

Our caps take a few more turns to close than you might be used to, but it’s part of the reason why we don’t need to use preservatives. If your carton is leaking when you shake it, it’s possible it isn’t fully closed. You may hear a few clicks, but just keep turning the cap until it's fully snug and you shouldn't run into issues.

Yes! Our cartons are 100% recyclable, including the cap in most of the country and the Carton Council is constantly working to expand that availability. If you're not sure how to recycle cartons in your area, we'd recommend visiting their website - recyclecartons.com

Yes! Our products are 100% safe to be shipped and stored at room temperature. However, once opened, they will need to be refrigerated and used within 7-10 days

Yes! All our shipping materials are paper-based and 100% recyclable, including the insert trays and recycled carboard shreds. We’re also constantly working to reduce our footprint.

Elmhurst is available at wide variety of stores across the US, Canada and more! Check our store locator here here to find a store near you and keep an eye out for your Elmhurst favorites across the globe, we’re constantly adding new locations to our list.

Depending on the store you shop in, sometimes you’ll find Elmhurst in the fridge or on the shelf (like the natural foods area), but it’s all the same so no need to worry! Our products are shelf-stable – so, whether you find it already refrigerated or on the shelf it doesn’t need to be kept chilled until after it’s been opened.

Yes! You can order any of our products through our website and have them delivered anywhere in the contiguous US.

We can currently deliver our products directly through our website anywhere within the contiguous United States. Unfortunately, we can’t ship directly to Alaska, Hawaii, or outside of the US just yet, but we do have partners who can in select regions & are always adding more stores to our list!

We’ll try our best! But for refund or replacement inquiries for a purchase made at your local store or an order placed through another website like Amazon, Thrive Market, etc., please try contacting the store you purchased from first.

Our Barista Editions were specifically made to use with coffee or tea with the help of actual baristas. They’re the best option for steaming, frothing, and creating beautiful latte art, or simply lightening up and adding a splash of creaminess to your cup of coffee.

While our Barista Editions were specifically made for coffee, our Milked Cashews is great on its own, in smoothies, to bake with, and in coffee too! It steams and froths the way baristas need it to, so we’ve marked it Barista Approved.

Dipotassium phosphate is a safe water-soluble salt. At less than 2% of our barista products, it helps make sure it performs the way baristas need it to.

Yes! Although our Barista Editions are closer consistency-wise to milk, they can still be used as a creamer.

Nope. The hemp in our products only contains trace amounts of THC, the compound that produces psychoactive effects in cannabis, as per FDA regulations.

No. There’s no CBD in any of our products.

Nope! The natural THC content of the hemp used in our products is extremely minimal (as required by the FDA to be considered industrial hemp) and won't be detected in drug testing.

Yes. Hemp is safe for children.

Yes and no. After closing Elmhurst Dairy in 2016, owner Henry Schwartz introduced Elmhurst 1925 in 2017 as a plant-based company. These days, Elmhurst focuses on delivering the best plant-based alternatives made with simpler, better ingredients and more nutrition from plants.

1925 is the year Elmhurst Dairy was founded in Queens, NY. When we made the switch from dairy to 100% plant-based, we kept the Elmhurst name and the year “1925” in honor of Henry's family legacy.

Elmhurst is based in Elma, NY – a suburb of Buffalo. And yes! We make all of our products right in Elma.

"Milked" refers to the result of our special HydroRelease™ process, transforming whole grains, nuts, and seeds into naturally creamy and delicious, nutrient rich beverages.

There actually weren’t any. For over 90 years Elmhurst Dairy was exclusively a dairy processing company, sourcing its milk from independent dairy farms and cooperatives.