We are currently experiencing high volumes of inquiries and working to answer everyone as quickly as possible, but as a small team there may be a 3-4 day lead time. Due to this, we are unable to accomodate order changes or address updates prior to shipping at this time.
For urgent matters, please contact us via phone at 1.888.356.1925, M-F, 9:30am-5pm Eastern Time.
WHAT ARE YOUR NATURAL FLAVORS
All of our natural flavors are plant-based – derived from spices, fruits, vegetables, herbs, roots other plant materials. They are considered safe by the FDA and American Vegetarian Association, and are non-GMO and gluten-free.
ARE ALL OF YOUR PRODUCTS PROCESSED IN THE SAME FACILITY?
Yes, all of our products are made in a single facility in Elma, New York. Quality protocols – including ingredient segregation, cleaning of equipment, and robust testing – are in place throughout the manufacturing process to protect product integrity, including prevention of allergen cross-contamination.
DO YOUR PRODUCTS NEED TO BE REFRIGERATED
No – not until you first open the carton. Our product is aseptically packaged to stay fresh at room temperature when sealed. Once the seal is broken, refrigerate and consume within 5 to 7 days.